Contact Us

WHO ARE WE

Party King Grills Co. LLC dba PartyKingGrills.com is a design and manufacturing company with its primary manufacturing facilities located overseas, secondary and back up support manufacturing located in Oklahoma City and vicinity. Main warehouse located in Oklahoma City, OK. Replacement parts and business office are located in Weatherford, OK.

METHOD OF SALES

Drop ship via Ground unless otherwise noted on the order.

Office hours 9am-5pm M-F CST. (877) 788-KING

Online Purchase Customers

For questions regarding our products please email sales@partykinggrills.com or call us. One of our warehouse team members will contact you within 8 hours except for holidays and weekends which may require up to the following business day. If you choose to leave a voice message please include your phone number, time zone and best time to be reached. To report any website problems please email office@partykinggrills.com

Brick & Mortar Stores

Party King Grills continues to develop its dealer organization by offering superior grills and excellent customer service. stocking dealers greater discounts for stocking Party King Grills than the Online Drop Ship Re sellers receive. Online Drop Ship Re sellers will receive the same high quality products and service as all Party King Grills dealers receive. Online Drop Ship dealers must maintain a minimum volume of sales to maintain dealer status. Authorized stocking dealers have the right to sell through their store website and support their sales with their inventory. ; Party King Grills will drop ship for Stocking Dealers at the normal drop ship rate for drop ship re sellers.

Dealer inquiries welcome; contact office@PartyKingGrills.com for details.

 

Customer Service

For assistance assembling, finding parts or placing a warranty claim, please contact Support@PartyKingGrills.com or call us. One of our warehouse team members will contact you within 8 hours except for holidays and weekends which may require up to the following business day. You will speak directly to one of our warehouse team members until the problem is resolved. We promise to always call you back as soon as possible.

Email is monitored throughout the day, along with nights and weekends. Most questions can be answered by reading the Frequently Asked Questions.

Shipping Rates

Party King Grills e Store customer products, with the exclusion of the PRO Grill and the Roadshow, are shipped Ground and normally ship same day or following day of order, and generally arrive in 4 business days or less in the US (excluding AK and HI). Dealer shipments are shipped Freight.

Returns Policy

Party King® Grills, LLC will only accept returns on unused items in their original packaging, with a valid receipt or order number within 90 days of the original purchase date. A 10% restocking fee will be applied.

Warranty Policy

Your purchase of every Party King® grill and accessory item is protected from manufacturer’s defects and shipping damage by a 1-year limited warranty. Please email support@partykinggrills.com regarding warranty or service issues.

Party King Grills, LLC
P.O. Box 465
Weatherford, OK 73096

Thanks again for shopping at PartyKingGrills.com. We look forward to serving you.